Help Center
Find quick answers to your questions below… Guarantees Product Privacy Policy Pricing and Billing I have a question on my charges. I need a copy of my receipt/invoice. When will my credit appear on my account? When will my credit card be charged? Additional Support How do I contact you? International Shipping Do you ship […]
Pricing and Billing
I have a question on my charges. Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. […]
Contact Us
Customer Support Your complete satisfaction is our #1 priority! Our Client Service Center is staffed with knowledgeable representatives to help answer any questions you have about our products and services. You may find the information you need in the options below, but if not, please don’t hesitate to contact us – we look forward to […]
International Shipping
Do you ship to my country? Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship […]
Help
Order Status Has my order shipped? Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status. How do I change quantities or cancel an item in my order? Click the “My Account / Order Status” link at the top right hand side of […]
Help Account
My Account How do I create an account? Click the “My Account / Order Status” link at the top right side of our site. Enter your email address. Select “I am a new customer”. Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and […]
Domestic Shipping
When will my order ship? In most cases, orders are received and processed immediately. The transaction takes place within an instantaneous automated system. We ship all of our orders out via most efficient method at 1:00PM Eastern Standard Time (Monday-Friday). If you need to cancel the order please login to your account by clicking on […]
Try It RISK FREE for 60 Days!
Your happiness with our product is our #1 priority. And that’s why we offer you our No-Nonsense 100% Money-Back Guarantee! You’re invited to try your purchase of Solvaderm™ RISK FREE for a full 60 days. That’s right…A FULL 60 days! How can we provide this sort of exceptional guarantee? Well it’s pretty simple, because we […]